Xbox live gamertag recovery
How do recover a gamertag, on Xbox live? But I know longer know the email address or the password associated with the account
xbox-360 xbox-live
edited 4 mins ago
Ola Ström
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
add a comment |
How do recover a gamertag, on Xbox live? But I know longer know the email address or the password associated with the account
xbox-360 xbox-live
edited 4 mins ago
Ola Ström
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
add a comment |
How do recover a gamertag, on Xbox live? But I know longer know the email address or the password associated with the account
xbox-360 xbox-live
edited 4 mins ago
Ola Ström
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
How do recover a gamertag, on Xbox live? But I know longer know the email address or the password associated with the account
xbox-360 xbox-live
xbox-360 xbox-live
edited 4 mins ago
Ola Ström
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
edited 4 mins ago
Ola Ström
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
edited 4 mins ago
Ola Ström
356
edited 4 mins ago
Ola Ström
356
edited 4 mins ago
Ola Ström
356
356
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
asked Jul 18 '15 at 19:33
John johnsonJohn johnson
61
61
add a comment |
add a comment |
2 Answers
2
active
oldest
votes
You will need to personally contact Microsoft's Xbox Support. they give you a couple of options, from email contact to phone support.
The more proof you have that you are the original owner of the account, the better. Here are some things you can have at the ready to give them more confidence, and hopefully sort your problem out quicker:
- Any personal details you signed up to the account with (an old address, phone number or email address)
- Any credit card you have linked to the account (they will only need the last four numbers, in effort to keep your cards secure)
- Any key you redeemed (eg. games you purchased as an Xbox key, DLC redemption codes you might have received with physical games)
- A rough history of your account use (anybody can check if an account has played a copy of Batman: Arkham Asylum, for example, but the owner is more likely to be the only one that knows the game was played for a couple of months half a year after its release, and never again, since.)
add a comment |
You are going to need to talk to Microsoft Support for XBox Live.. That is pretty much your only option at this point in time.
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
add a comment |
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2 Answers
2
active
oldest
votes
2 Answers
2
active
oldest
votes
active
oldest
votes
active
oldest
votes
You will need to personally contact Microsoft's Xbox Support. they give you a couple of options, from email contact to phone support.
The more proof you have that you are the original owner of the account, the better. Here are some things you can have at the ready to give them more confidence, and hopefully sort your problem out quicker:
- Any personal details you signed up to the account with (an old address, phone number or email address)
- Any credit card you have linked to the account (they will only need the last four numbers, in effort to keep your cards secure)
- Any key you redeemed (eg. games you purchased as an Xbox key, DLC redemption codes you might have received with physical games)
- A rough history of your account use (anybody can check if an account has played a copy of Batman: Arkham Asylum, for example, but the owner is more likely to be the only one that knows the game was played for a couple of months half a year after its release, and never again, since.)
add a comment |
You will need to personally contact Microsoft's Xbox Support. they give you a couple of options, from email contact to phone support.
The more proof you have that you are the original owner of the account, the better. Here are some things you can have at the ready to give them more confidence, and hopefully sort your problem out quicker:
- Any personal details you signed up to the account with (an old address, phone number or email address)
- Any credit card you have linked to the account (they will only need the last four numbers, in effort to keep your cards secure)
- Any key you redeemed (eg. games you purchased as an Xbox key, DLC redemption codes you might have received with physical games)
- A rough history of your account use (anybody can check if an account has played a copy of Batman: Arkham Asylum, for example, but the owner is more likely to be the only one that knows the game was played for a couple of months half a year after its release, and never again, since.)
add a comment |
You will need to personally contact Microsoft's Xbox Support. they give you a couple of options, from email contact to phone support.
The more proof you have that you are the original owner of the account, the better. Here are some things you can have at the ready to give them more confidence, and hopefully sort your problem out quicker:
- Any personal details you signed up to the account with (an old address, phone number or email address)
- Any credit card you have linked to the account (they will only need the last four numbers, in effort to keep your cards secure)
- Any key you redeemed (eg. games you purchased as an Xbox key, DLC redemption codes you might have received with physical games)
- A rough history of your account use (anybody can check if an account has played a copy of Batman: Arkham Asylum, for example, but the owner is more likely to be the only one that knows the game was played for a couple of months half a year after its release, and never again, since.)
You will need to personally contact Microsoft's Xbox Support. they give you a couple of options, from email contact to phone support.
The more proof you have that you are the original owner of the account, the better. Here are some things you can have at the ready to give them more confidence, and hopefully sort your problem out quicker:
- Any personal details you signed up to the account with (an old address, phone number or email address)
- Any credit card you have linked to the account (they will only need the last four numbers, in effort to keep your cards secure)
- Any key you redeemed (eg. games you purchased as an Xbox key, DLC redemption codes you might have received with physical games)
- A rough history of your account use (anybody can check if an account has played a copy of Batman: Arkham Asylum, for example, but the owner is more likely to be the only one that knows the game was played for a couple of months half a year after its release, and never again, since.)
answered Jul 19 '15 at 1:52
user106385
add a comment |
add a comment |
You are going to need to talk to Microsoft Support for XBox Live.. That is pretty much your only option at this point in time.
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
add a comment |
You are going to need to talk to Microsoft Support for XBox Live.. That is pretty much your only option at this point in time.
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
add a comment |
You are going to need to talk to Microsoft Support for XBox Live.. That is pretty much your only option at this point in time.
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
You are going to need to talk to Microsoft Support for XBox Live.. That is pretty much your only option at this point in time.
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
answered Jul 18 '15 at 19:40
JamesJames
20.3k2392167
20.3k2392167
add a comment |
add a comment |
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