Why does my Hearthstone keep on crashing?
This problem has been occurring over and over again recently. Whenever I attempt to start up Hearthstone, it keeps on crashing. There is no error message and I am unable to force close the program through the Task Manager. All that is left is a loading screen with a white hue and the words "Not Responding" next to the application's name.
After about 10 minutes, the program will suddenly close on its own. Despite repeated attempts to start it up, it continues to crash.
Can anyone tell me why this is so?
hearthstone windows-10
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
add a comment |
This problem has been occurring over and over again recently. Whenever I attempt to start up Hearthstone, it keeps on crashing. There is no error message and I am unable to force close the program through the Task Manager. All that is left is a loading screen with a white hue and the words "Not Responding" next to the application's name.
After about 10 minutes, the program will suddenly close on its own. Despite repeated attempts to start it up, it continues to crash.
Can anyone tell me why this is so?
hearthstone windows-10
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
1
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13
add a comment |
This problem has been occurring over and over again recently. Whenever I attempt to start up Hearthstone, it keeps on crashing. There is no error message and I am unable to force close the program through the Task Manager. All that is left is a loading screen with a white hue and the words "Not Responding" next to the application's name.
After about 10 minutes, the program will suddenly close on its own. Despite repeated attempts to start it up, it continues to crash.
Can anyone tell me why this is so?
hearthstone windows-10
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
This problem has been occurring over and over again recently. Whenever I attempt to start up Hearthstone, it keeps on crashing. There is no error message and I am unable to force close the program through the Task Manager. All that is left is a loading screen with a white hue and the words "Not Responding" next to the application's name.
After about 10 minutes, the program will suddenly close on its own. Despite repeated attempts to start it up, it continues to crash.
Can anyone tell me why this is so?
hearthstone windows-10
hearthstone windows-10
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
edited Dec 13 '16 at 2:19
Timmy Jim
36.2k18104165
36.2k18104165
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
asked May 23 '16 at 13:34
David TohDavid Toh
2,82062554
2,82062554
Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
1
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13
add a comment |
Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
1
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13
Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
1
1
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13
add a comment |
1 Answer
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I'm running a Dell XPS L502X which comes with a integrated HD Graphic 3000 and a NVIDIA GeForce GT 525M Graphic card. That issue was happening to me for the longest time till I went under my NVIDIA graphic settings and changed Hearthstone to run the HD Graphic 3000 and not the NVIDIA card. Even though the NVIDIA is better at graphics, there must be something that in incompatible, because once I switch it, my Hearthstone run well.
answered 9 hours ago
user227450user227450
111
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user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
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Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
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1 Answer
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1 Answer
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I'm running a Dell XPS L502X which comes with a integrated HD Graphic 3000 and a NVIDIA GeForce GT 525M Graphic card. That issue was happening to me for the longest time till I went under my NVIDIA graphic settings and changed Hearthstone to run the HD Graphic 3000 and not the NVIDIA card. Even though the NVIDIA is better at graphics, there must be something that in incompatible, because once I switch it, my Hearthstone run well.
answered 9 hours ago
user227450user227450
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
add a comment |
I'm running a Dell XPS L502X which comes with a integrated HD Graphic 3000 and a NVIDIA GeForce GT 525M Graphic card. That issue was happening to me for the longest time till I went under my NVIDIA graphic settings and changed Hearthstone to run the HD Graphic 3000 and not the NVIDIA card. Even though the NVIDIA is better at graphics, there must be something that in incompatible, because once I switch it, my Hearthstone run well.
answered 9 hours ago
user227450user227450
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
add a comment |
I'm running a Dell XPS L502X which comes with a integrated HD Graphic 3000 and a NVIDIA GeForce GT 525M Graphic card. That issue was happening to me for the longest time till I went under my NVIDIA graphic settings and changed Hearthstone to run the HD Graphic 3000 and not the NVIDIA card. Even though the NVIDIA is better at graphics, there must be something that in incompatible, because once I switch it, my Hearthstone run well.
answered 9 hours ago
user227450user227450
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
I'm running a Dell XPS L502X which comes with a integrated HD Graphic 3000 and a NVIDIA GeForce GT 525M Graphic card. That issue was happening to me for the longest time till I went under my NVIDIA graphic settings and changed Hearthstone to run the HD Graphic 3000 and not the NVIDIA card. Even though the NVIDIA is better at graphics, there must be something that in incompatible, because once I switch it, my Hearthstone run well.
answered 9 hours ago
user227450user227450
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 9 hours ago
user227450user227450
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
answered 9 hours ago
user227450user227450
111
answered 9 hours ago
user227450user227450
111
111
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
New contributor
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
user227450 is a new contributor to this site. Take care in asking for clarification, commenting, and answering.
Check out our Code of Conduct.
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
add a comment |
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
Welcome and thanks for contributing. I'm sure the OP will find your input helpful, but it may have been better to post this as a comment, since this doesn't answer the question completely. You may need to wait to comment until you have sufficient reputation. Until then, keep on asking and answering good questions!
– JonathanDavidArndt
9 hours ago
add a comment |
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Do you have anything else running at the time? Does this happen after a fresh reboot? any memory/CPU hogs running at the same time?
– Tim S.
May 23 '16 at 13:45
1
Did you try to uninstall/install hearthstone? I got a similar problem. It was when i wanted to install a game with steam (steam create an area on your computer to store and install the game) and when i was running hearthstone in a same time.
– Phoke
May 23 '16 at 14:14
Blizzard has errorlogs in their folders, maybe you have one logfile with an errorcode inside of your Hearthstone or Battlenet Log folder.
– Martin H.
May 23 '16 at 14:56
@TimS. I was running a google chrome tab on the side. I usually play whilst watching Game of Thrones or the like. Could this be a RAM problem? But I did the same thing just a few days ago and I did not come across this problem.
– David Toh
May 24 '16 at 13:16
You could try adding hearthstone.exe as an exception to Windows Defender. The Windows 10 edition of Defender has been a culprit for Hearthstone performance issues
– Son of a Sailor
May 24 '16 at 14:13